ACRM is actively monitoring the coronavirus (“COVID-19”) outbreak
and continues to prioritize the safety and well-being of our patients.
We have an obligation to limit potential COVID-19 exposure to our patients,
employees and medical treatment team. We have instituted a
policy of testing for all patients undergoing a procedure involving anesthesia (egg retrieval,
operative hysteroscopy or D&C) or those undergoing a frozen embryo
Telehealth Appointments Available
Beginning May 26, we will be providing a self-administered COVID-19 RNA
test that can identify the SARS COV-2 virus that causes COVID-19. Because
of the risks of undergoing procedures while unknowingly infected with
COVID-19, there is
no option to decline this testing if you wish to proceed with treatment.
Patients in an IVF cycle will be tested on the 5th
OR 7th day of stimulation injections. Patients in an embryo transfer cycle
will be tested at the mid-cycle appointment prior to starting progesterone
injections. Patients having an OR procedure will be scheduled to come
into the office 3-5 days prior to their procedure for their testing. This
only be performed at the Perimeter location. The results will be ready in 3-4
business days at which time you will be notified. Patients with positive
tests will be required to postpone or cancel their procedure.
Frozen embryo transfer cycles will be starting June 1st with the first transfer scheduled for
June 22nd. However, due to the high volume of patients waiting to do a
transfer, we are now scheduling into July for available transfer spots.
Though this will be frustrating for patients, remember that our excellent
outcomes rely on maintenance of high quality in the IVF laboratory. Therefore,
we are obligated to carefully manage the volume of cases we do daily.
We will be restarting all monitoring for and performance of
timed intercourse and IUI cycles as of June 1st.
We will be reopening the
Howell Mill office (1800 Howell Mill Road #675) for morning monitoring starting June 1st. As noted above, patients will
still be required to have their day 5 or day 7 monitoring done at the
Perimeter office so we may perform the SARS-CoV-2 RNA test.
We continue to require that anyone entering our office wear a face mask or face covering. These may be made of cloth (including scarf or bandana) and should cover
your mouth and nose. Please see here for more information on this and
other COVID-19 information/policies.
We will continue to offer
telehealth appointments for all new patient and follow-up patient visits to limit the number of
staff and patients in the office.
- Patients will be required to come to the clinic alone. No guests will be
allowed EXCEPT for obstetric ultrasounds.
- Patients will be required to wear a mask or face covering when entering
the clinic. Please visit the CDC website for information regarding acceptable
- All patients will be screened via questionnaire, temperature and symptom
history before being allowed into the clinic.
- A limited number of patients will be allowed into the lobby and clinic
at any given time. You may be asked to wait in your car until your appointment
time has arrived or there is sufficient space in the lobby to safely accommodate you.
- We will not be able to accommodate IVF monitoring visits outside of a specific
time block in order to provide the safest environment for our patients
- For patients who are considered high-risk for COVID-19 exposure (health
care providers), we will continue providing care as long as you are asymptomatic
and have not been exposed to anyone with COVID-19. For those with known
exposure to a person with COVID-19 but are asymptomatic and confirmed
negative with testing, we will continue your care. Those with known exposure
to someone with COVID-19 and asymptomatic but unable to obtain a confirmatory
negative test will be required to pause testing or treatment for 14 days
or until a negative test is obtained.
- Telemedicine visits for current and new patients
- Testing visits for healthy patients
- IVF for healthy patients; no visitors allowed at the ultrasound or egg
- Frozen embryo transfers (see above for details regarding dates); no visitors
will be allowed at the ultrasound or transfer appointments.
- Timed intercourse and IUI cycles; no visitors allowed at the ultrasound
or IUI visits.
- Obstetric visits for healthy patients through “graduation.”
Only one visitor allowed at the ultrasound visits.
- ACRM “satellite” offices in Marietta and John’s Creek
will be closed until further notice.
- We will be utilizing a rotational schedule for physicians and nurses. This
means that a patient may not see her primary physician during monitoring
(but will have the option of scheduling phone calls or telemedicine appointments
to discuss questions or concerns).
- New patients may schedule telemedicine visits by calling 678-841-1089.
- Due to the need to limit and rotate staff, traditional care teams will
not be used for the foreseeable future. This requires strict prioritization
of email responses and appointment scheduling. We ask for understanding
during this time as we institute this new model.
Current patients should utilize universal inboxes shown below:
- all medical questions to firstname.lastname@example.org or 770-817-8718.
- all scheduling questions to email@example.com or 770-817-8719.
- all financial questions to firstname.lastname@example.org or 770-817-8720.
- These new email addresses will replace previously used nursing and PCC
email addresses until further notice.
We will continue to update this website. Please know that we are here for
you in this time of uncertainty and that health and safety is our priority
To limit the potential spread of COVID-19, we are asking that patients
follow the instructions below:
If you are actively sick with fever,
please stay home until the fever has been clear of your system for 14 days post fever to
prevent the spread of disease to our patients and staff.
- Please contact your primary care physician or local health department if
you are ill or have any health concerns. ACRM does not have the ability
to test for COVID-19.
do not bring your child/children with you to any of your appointments.
- Avoid traveling to areas with active outbreaks of COVID-19 and remain away
from others that may have traveled to at risk areas for a minimum of 14 days.
If you have traveled to a country where COVID-19 has been reported, we
recommend that you postpone treatments and
all office appointments until two weeks after returning home.
- Wash your hands often with soap and water for at least 20 seconds, especially
after going to the bathroom; before eating; and after blowing your nose,
coughing, or sneezing.
- If soap and water are not readily available, use an alcohol-based hand
sanitizer with at least 60% alcohol. Always wash hands with soap and water
if hands are visibly dirty or if you’ve been around those that are sick.
- Adhere to social distancing (i.e. avoid large gatherings or unnecessary
close exposure to people outside of your family) for the immediate future
- Wear a face mask or face covering when out in public.
COVID-19 Q&A for Patients
Q: Does COVID-19 impact fertility?
A: Currently, there is no data or scientific evidence to suggest that COVID-19
Q: Do you recommend that I postpone any attempt at getting pregnant until
the virus is contained?
A: We are not currently discouraging patients from attempting conception.
However, please note that the impact of COVID-19 on pregnancy, especially
early pregnancy, remains unknown at this time.
Q: Will COVID-19 increase my risk of miscarriage?
A: Currently, there is no information on adverse pregnancy outcomes in
pregnant women with COVID-19. Pregnancy loss, including miscarriage and
stillbirth, has been observed in cases of infection with other related
coronaviruses [SARS-CoV and MERS-CoV] during pregnancy. High fevers during
the first trimester of pregnancy can increase the risk of certain birth
Q: If I recently traveled abroad, will that impact when I start treatment at ACRM?
A: We recommend waiting two weeks after traveling to areas with reported
cases of COVID-19 before you visit the office or clinic.
Q: How will you ensure that my eggs/embryos/sperm will remain safe in the lab?
A: ACRM, a CCRM network clinic, has some of the most state-of-the-art technologies
available and implements some of the strictest lab standards and protocols
in the industry, to provide our patients with the gold standard in patient care.
Q: What happens if I get exposed to COVID-19 during my IVF cycle?
A: If you have symptoms of respiratory distress, which is common with COVID-19,
your IVF cycle will be canceled. You do not want to use anesthesia to
suppress respirations even further, at a time that you are already compromised
due to a viral infection. ACRM wants to protect our patients and our staff
from a potential exposure, thus if you are ill your cycle will be canceled.
Q: Does ACRM plan on shutting down for a period of time?
A: No, ACRM will not be shutting down, as there are flu and cold viruses
all year long. As a healthcare facility, ACRM is accustomed and proficient
at infection control like many hospitals are. ACRM has policies and procedures
for cleaning our instruments and patient care areas to reduce the risk
of spreading infections. However, we will be conducting more visits via
telemedicine and deferring nonessential visits for the time being.
For current travel advisories and up-to-date information on COVID-19, please
CDC’s COVID-19 website.
Please print this form if advised to do so by an ACRM associate
Essential Patient Authorization to Travel form